Technical Note 118

DS-11 Series Software Updates


Each DeNovix® DS-11 Series instrument uses software that periodically requires updates. Software updates can be performed in various ways. This document will explain how to easily manage and perform updates on your DeNovix instrument.

Updater App

The Updater app is used to automatically install all apps that require updating. The new software may be installed from a flash drive or directly from the web.

USB/Flash Drive Option

  1. Download the required Latest Software Version package from the website directly to the root level of a FAT32 formatted flash drive. Note: Do not unzip the file folders.
  2. Insert the USB device into one of the USB ports of the DS-11.

Updater Procedure

  1. Shut down all open apps.
  2. Launch the Updater app. For some devices, the app is on the second home screen page.
  3. Press the Check for Updates button. Follow all onscreen instructions.

Important Notes

It is important that all updates are completed. Do not interrupt the update process.

If a firmware update is required, it will automatically take place.

Android OS note: If the message “Use DS-11 Services for this Device” message appears, select Yes and then Always.

Linux OS Systems (Chrome logo during boot up) – When updating by USB for V4.1.9 or earlier, the first update installs an app update. Open Updater again to complete an OS update from the USB. This is not applicable for WiFi, Ethernet or USB updates for software V4.2.0 or later.


Contact DeNovix customer support for additional assistance. Outside of the US, contact your local distributor for support.

Revised 28 Oct 2021